Hotel Casino New Nouveau Brunswick

Fantastic place to stay we will book here again

Hotel propre et très bon service! Belle piscine/spa propre! Le buffet affreux pour le prix! Nourriture froide sans goûts et très peu de variétés. Sinon, tout était parfait!

The staff we're accommodating and understanding when we told them we were looking for a quiet stay. Our suite was beautiful, and very comfortable.

The hotel was great - the room was very clean, staff were very friendly. If I had one thing to comment on, it would be the lack of any bright lighting in the room, bathroom included. Everything was very dim. I would have rated everything excellent if it wasn't for that.

The property is getting on in age and the condition of the rooms is showing it. It is due for a refresh.

The bathroom sink was clogged, no toilet seat cover, fridge had all shelves missing and hot tub was unserviceable. Not really close to downtown amenities. Access to ****** and helpful staff are the positivies.

My wife and I enjoyed our stay, but our only complaint was the pool was ice cold and we couldn’t stay in.

Nice Hotel, staff was excellent. The hot tub was extremely hot almost to the point of burning. We’ve never been anywhere that extreme hot before. Less than 10 minutes and my skin was red. But enjoyed our stay

Staff was really friendly, overall the hotel was clean. I removed a star cause i moved a desk lamp and there was a big black/brown dirty spot under it. I seen lots of hotels and inspect the beds everywhere i go, i can easily say that the bed in this room was one of the cleaniest i have seen. Bathroom was really clean too. We felt asleep in the morning hours cause the isolation is mediocre and noises kept us awake all night. I asked for a late checkout in the morning to try to get a little more sleep and got denied, the man told me there wasnt any late checkout availabilities. I worked in hotels and travel alot and i never heard about “checkout availabilities” before, if you dont need the room for other guests it shouldnt be a problem to allow in house guests to have a late checkout… We were in line to complet the checkout and i heard the desk lady saying to another couple “we have lots of cancellations this morning so it won’t be a problem to get you a room”, knowing that they in fact doesnt need the room and still denied my late checkout was even more frustating. Still all the staff members we interacted with were all really friendly and i understand the hotel policy is none of they responsabilities. The hotel was build in 2010 but the furniture and decorations makes it feel like an old hotel. Too many browns shades into the room (litteraly everything is brown) and it felt empty. The rooms need a modern touch. The mattress was a bit too hard but still comfortable.